While her face was hidden from the viewers, her red hair was shown and her voice was heard. She appears to be slender and rather tall, with light fair skin similar to Goofy's muzzle where the whiskers extend outward. Not much is known about her, except for the fact that she was nearly as goofy as her husband Goofy and known for her undesirable driving skills.
There is a widespread misconception that the television series Goof Troop once declared her to have passed away through unknown circumstances prior to that series' beginning, with Goofy supposedly telling Max that she's "up there with the stars" or "up there amongst the stars." However, this statement was never given in any episode of Goof Troop, as Max's mother was never once mentioned in the show. Officially, when asked about the subject of Max's mother, Disney's Guest Services once declared there to be "no definitive answer" as to "who Max's mother is and where "Mrs. Goofy" went".